{"id":1681,"date":"2026-06-04T08:51:13","date_gmt":"2026-06-04T08:51:13","guid":{"rendered":"https:\/\/meetid.se\/support\/"},"modified":"2026-06-11T06:57:09","modified_gmt":"2026-06-11T06:57:09","slug":"support","status":"publish","type":"page","link":"https:\/\/meetid.se\/de\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:center bottom;--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:100px;--awb-padding-bottom:70px;--awb-padding-top-medium:30px;--awb-background-color:#ffffff;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-flex-align-self-stretch\" style=\"--awb-padding-top:30px;--awb-padding-right:30px;--awb-padding-bottom:30px;--awb-padding-left:30px;--awb-bg-color:rgba(255,255,255,0);--awb-bg-color-hover:rgba(255,255,255,0);--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:15px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:1;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:1;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top:20px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-left md-text-align-center sm-text-align-center fusion-responsive-typography-calculated\" style=\"margin:0;text-transform:none;--fontSize:32;--minFontSize:32;line-height:1.25;\"><h2 style=\"text-align: left;\"><strong>Support<\/strong><\/h2><\/h3><\/div><div class=\"fusion-text fusion-text-1\"><p class=\"isSelectedEnd\">Unser Supportteam ist montags bis freitags von 08:00 bis 17:00 Uhr erreichbar.<\/p>\n<p class=\"isSelectedEnd\">Unser virtueller Agent ist rund um die Uhr verf\u00fcgbar. Wenn das Anliegen vom virtuellen Agenten nicht gel\u00f6st werden kann, wird die Konversation w\u00e4hrend unserer besetzten Supportzeiten an einen menschlichen Supportmitarbeiter weitergeleitet. <\/p>\n<\/div><div style=\"text-align:left;\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type open-zoom-agent\" style=\"--awb-margin-top:16px;\" target=\"_self\" href=\"https:\/\/meetid.se\/de\/support\/#zoom-agent\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Live-Chat starten<\/span><\/a><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:15px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:50px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-space-evenly fusion-content-layout-column\"><div class=\"fusion-image-element\" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"2560\" height=\"1804\" title=\"meetid-support\" src=\"\/wp-content\/uploads\/2026\/06\/meetid-support-scaled.png\" data-orig-src=\"\/wp-content\/uploads\/2026\/06\/meetid-support-scaled.png\" alt class=\"lazyload img-responsive wp-image-1684\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%272560%27%20height%3D%271804%27%20viewBox%3D%270%200%202560%201804%27%3E%3Crect%20width%3D%272560%27%20height%3D%271804%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"\/wp-content\/uploads\/2026\/06\/meetid-support-200x141.png 200w, \/wp-content\/uploads\/2026\/06\/meetid-support-400x282.png 400w, \/wp-content\/uploads\/2026\/06\/meetid-support-600x423.png 600w, \/wp-content\/uploads\/2026\/06\/meetid-support-800x564.png 800w, \/wp-content\/uploads\/2026\/06\/meetid-support-1200x846.png 1200w, \/wp-content\/uploads\/2026\/06\/meetid-support-scaled.png 2560w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 950px) 100vw, (max-width: 715px) 100vw, 600px\" \/><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:center bottom;--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:100px;--awb-padding-bottom:70px;--awb-padding-top-medium:30px;--awb-background-color:#f4f6f8;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_3_5 3_5 fusion-flex-column\" style=\"--awb-padding-top:20px;--awb-padding-right:30px;--awb-padding-left:30px;--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:60%;--awb-margin-top-large:15px;--awb-spacing-right-large:3.2%;--awb-margin-bottom-large:50px;--awb-spacing-left-large:3.2%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-space-evenly fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-left md-text-align-center sm-text-align-center fusion-responsive-typography-calculated\" style=\"margin:0;text-transform:none;--fontSize:32;--minFontSize:32;line-height:1.25;\"><h3><strong>Support-Ticket erstellen<\/strong><\/h3><\/h3><\/div><div class=\"fusion-text fusion-text-2\"><p class=\"isSelectedEnd\">F\u00fcr weniger dringende Anliegen k\u00f6nnen Sie per E-Mail ein Support-Ticket erstellen.<\/p>\n<p class=\"isSelectedEnd\">Wenn Sie uns kontaktieren, geben Sie bitte Folgendes an:<\/p>\n<ul data-spread=\"false\">\n<li>Ihr Name und Ihr Unternehmen<\/li>\n<li>Ihre E-Mail-Adresse<\/li>\n<li>Eine kurze Beschreibung des Problems<\/li>\n<li>Das betroffene Konto oder der betroffene Benutzer<\/li>\n<li>Relevante Screenshots, Fehlermeldungen oder Meeting-Details, falls verf\u00fcgbar<\/li>\n<\/ul>\n<p>Sie k\u00f6nnen den Support auch unter +46 10 330 03 31 anrufen.<\/p>\n<\/div><div style=\"text-align:left;\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-2 fusion-button-default-span fusion-button-default-type\" style=\"--awb-margin-top:16px;\" target=\"_self\" href=\"mailto:support@meetid.se\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Support-Ticket erstellen<\/span><\/a><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_2_5 2_5 fusion-flex-column fusion-flex-align-self-stretch\" style=\"--awb-padding-top:30px;--awb-padding-right:40px;--awb-padding-bottom:30px;--awb-padding-left:40px;--awb-bg-color:#ffffff;--awb-bg-color-hover:#ffffff;--awb-bg-size:cover;--awb-width-large:40%;--awb-margin-top-large:15px;--awb-spacing-right-large:4.8%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:4.8%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-3\"><h3><strong>Kontakt<\/strong><\/h3>\n<p>E-Mail senden: <a href=\"mailto:support@meetid.se\">support@meetid.se<\/a><br \/>\nTelefon: +46 10 330 03 31 <\/p>\n<p>Die erste Antwort unseres Supportteams erfolgt w\u00e4hrend der besetzten Supportzeiten sp\u00e4testens innerhalb eines Arbeitstages.<\/p>\n<p>Per E-Mail eingereichte Anliegen werden in der Regel am selben Arbeitstag beantwortet.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:center bottom;--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:100px;--awb-padding-bottom:70px;--awb-padding-top-medium:30px;--awb-background-color:#ffffff;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-stretch\" style=\"--awb-padding-right:30px;--awb-padding-bottom:30px;--awb-padding-left:30px;--awb-bg-color:rgba(255,255,255,0);--awb-bg-color-hover:rgba(255,255,255,0);--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:15px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:1;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:1;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-left md-text-align-center sm-text-align-center fusion-responsive-typography-calculated\" style=\"margin:0;text-transform:none;--fontSize:32;--minFontSize:32;line-height:1.25;\"><h2 style=\"text-align: left;\"><strong>Wissensdatenbank<\/strong><\/h2><\/h3><\/div><div class=\"fusion-text fusion-text-4\"><p>F\u00fcr weitere Fragen verweisen wir auf unsere Wissensdatenbank, in der Sie Anleitungen, Antworten auf h\u00e4ufig gestellte Fragen und Hilfe zur Fehlerbehebung finden.<\/p>\n<\/div><div style=\"text-align:left;\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-3 fusion-button-default-span fusion-button-default-type\" style=\"--awb-margin-top:16px;\" target=\"_self\" href=\"https:\/\/meetid.se\/de\/wissensdatenbank\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Wissensdatenbank<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"content-type":"","footnotes":""},"class_list":["post-1681","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/meetid.se\/de\/wp-json\/wp\/v2\/pages\/1681","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/meetid.se\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/meetid.se\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/meetid.se\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/meetid.se\/de\/wp-json\/wp\/v2\/comments?post=1681"}],"version-history":[{"count":7,"href":"https:\/\/meetid.se\/de\/wp-json\/wp\/v2\/pages\/1681\/revisions"}],"predecessor-version":[{"id":1908,"href":"https:\/\/meetid.se\/de\/wp-json\/wp\/v2\/pages\/1681\/revisions\/1908"}],"wp:attachment":[{"href":"https:\/\/meetid.se\/de\/wp-json\/wp\/v2\/media?parent=1681"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}