Support

Our support team is available Monday to Friday, 08:00–17:00.

Our virtual agent is available 24/7. If the matter cannot be resolved by the virtual agent, the conversation will be transferred to a human support agent during our staffed support hours.

Create support ticket

For less urgent matters, you can create a support ticket via email.

When contacting us, please include:

  • Your name and company
  • Your email address
  • A brief description of the issue
  • The affected account or user
  • Relevant screenshots, error messages, or meeting details, if available

You are also welcome to call support at +46 10 330 03 31.

Contact

Send email: support@meetid.se
Phone: +46 10 330 03 31

An initial response from our support team will be provided within one business day at the latest during staffed support hours.

Cases submitted via email are normally answered the same business day.

Knowledge base

For other questions, please refer to our knowledge base, where you will find guides, answers to frequently asked questions, and troubleshooting help.